At Blacksheeps, we are committed to safeguarding the privacy of our customers and visitors to our website. This privacy policy explains how we collect, use, disclose, and protect your personal information. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information when you interact with our website or contact us directly. The types of personal data we may collect include:

• Personal Identification Information: Name, email address, billing and shipping addresses, phone number, and payment details.
• Order Information: Information related to purchases you make through our website, including order history, product preferences, and delivery details.
• Technical Data: Information about how you interact with our website, including IP address, browser type, time spent on our site, and cookies.
• Communication Information: Information you provide when you communicate with us via email, phone, or other means.

2. How We Use Your Information

We use the information we collect to provide and improve our services, process orders, and maintain communication with our customers. Specifically, your data is used for:

• Order Processing: To fulfill your orders, process payments, and provide updates on delivery status.
• Customer Service: To respond to inquiries, handle complaints, and provide customer support.
• Marketing and Communication: To send you promotional materials, offers, and updates about our products (with your consent).
• Improving User Experience: To analyze user behavior on our website, customize your experience, and improve the functionality of our website.

3. How We Protect Your Information

We take the security of your personal information seriously. Blacksheeps implements a variety of security measures to protect your personal data, including:

• Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive data transmitted online.
• Data Access Control: Only authorized personnel have access to personal information, and they are required to maintain strict confidentiality.
• Storage Security: We use secure servers and storage methods to protect your data from unauthorized access or disclosure.

However, please note that no method of transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, or providing customer service. These third parties are required to keep your information confidential and use it only for the purposes we specify.
• Legal Obligations: We may disclose your information if required by law, to comply with a legal process, or to protect our rights and property.

5. Cookies and Tracking Technologies

Blacksheeps uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you interact with our site.

• Types of Cookies: We use both session cookies (which expire once you close your browser) and persistent cookies (which remain on your device for a set period or until deleted) to track your preferences and activity on our website.
• Purpose of Cookies: Cookies help us analyze traffic, customize your experience, remember your login information, and track items in your shopping cart.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website and limit your access to certain features.

6. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. These third-party websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights

As a user of our website, you have the following rights concerning your personal data:

• Access and Correction: You have the right to access and correct any personal information we hold about you. You can request a copy of your data or ask us to update incorrect or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Objection to Processing: You can object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
• Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at [email]. We will respond to your request within the time frame required by applicable law.

8. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal obligations, resolving disputes, and enforcing our agreements.

9. Changes to Our Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review this policy regularly to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at support@blacksheepsbcn.com