Shipping and delivery
At Blacksheeps, each product is handcrafted, made-to-order, and personalized, ensuring a unique and exclusive piece. This artisanal process requires time and dedication, which is why production may take between 7 and 15 days before the shipping process begins. Below, you’ll find all the information regarding our shipping methods and delivery times.
Shipping Methods
We offer free standard shipping on all orders. Once the production of your piece is complete (7 to 15 days), it will be shipped within 5 to 7 business days.
Delivery Times
As each piece is handcrafted and made-to-order, the production process takes between 7 and 15 days. After that, your order will be shipped according to the following delivery times:
- Personalized pieces: Due to their exclusive nature, production may extend within the stated range, ensuring every detail is perfected before shipping.
Please note that delivery times may be affected by local or national holidays and other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment in real time and check its estimated delivery date.
Shipping Areas
At Blacksheeps, we offer worldwide shipping. Orders shipped outside of the European Union may be subject to customs duties, taxes, or other local charges, which will be the responsibility of the recipient. We recommend checking with your local customs office for more information.
Additional Information
Each order at Blacksheeps is treated with the utmost care, from its artisanal production to delivery. If you have any questions about shipping times or need assistance with your order, please don’t hesitate to contact our customer service team via support@blacksheepsbcn.com . We are here to ensure that your experience with Blacksheeps is exceptional and unique.